For people with a vocation

Data Protection

Privacy policy for our website, social media and analysis tools

1. Name and contact details of the data controller

This data protection information applies to data processing carried out by:

Data controller:

Wunder Personal-Dienstleistungen GmbH

Lange Str. 27 -29, 

D-32312 Lübbecke ,


Tel. +49 (0)5741 / 3018-0

Fax +49 (0) 5741 / 3018-50

2. Collection and storage of personal data and nature and purpose of its use

a) When you visit our website

When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a logfile. The following information is collected automatically and stored until it is automatically deleted:

1.IP address of the requesting computer
2.Date and time of access
3.Name and URL of retrieved file
4.Website from which access is made (referrer URL)
5.Browser used and, if applicable, the operating system of your computer and the name of your access provider

The data specified will be processed by us for the following purposes:

1.Ensuring a smooth connection to our website
2.Ensuring ease of use of our website
3.Evaluation of system security and stability and for other administrative purposes

The legal basis for data processing is art. 6 para. 1 f) of the General Data Protection Regulation (GDPR). Our justified interest is based on the aforementioned data collection purposes. Under no circumstances do we use the collected data to make inferences about you personally. In addition, we use cookies and analysis services when you visit our website. For more information see 4 and 5.

b) When you register for our newsletter

If you have expressly consented in accordance with art. 6 para. 1 GDPR, we will use your email address to send you our newsletter on a regular basis. To receive the newsletter, you need only provide your email address. In order to ensure that no errors are made when registering your email address, we use the double opt-in procedure. This means that, after you have entered your email address in the registration field, we will send you a confirmation link. Only when you click on this link will your email address be added to our mailing list. You can unsubscribe at any time, for example via the link provided at the end of each newsletter. Alternatively you can email your unsubscribe request to

c) When using our contact form

If you have any questions, you can contact us via the form provided on the website. We require a valid email address so that we know who sent the request and are able to respond. Further information can be provided voluntarily. Data processing for the purpose of contacting us is carried out in accordance with art. 6 para. 1 GDPR on the basis of your voluntary consent. The personal data collected by us via the contact form will be automatically deleted after your request is resolved.

d) Access to client area

Access to the client area is granted individually at the request of our clients. Your personal password and user name will be sent directly to you by post with the prefix "personal/confidential". You can change your password at any time. Passwords that you create are known only to you: they cannot be viewed by us. When you log in, your user name and password are transmitted in https encryption. This increases security.

By personalising your access, we can see when and how often you have accessed which documents in the client area. This serves primarily to prevent misuse. From time to time we carry out a company-related analysis of access to areas of our client area in order to optimise our services. You can opt out of this personal analysis at any time. However, if you do so, access to the client area may be suspended or blocked. We will never ask you to disclose your password. Should you receive such a request, it is probably a phishing attempt. Please inform us if you are approached in this way.

e) Password policy

Your password, called "password" in the login area of our website, must be at least eight characters long and contain at least one upper case letter, one lower case letter and one numeral. We recommend that you do not use first names, surnames, dates of birth or words found in a dictionary. Your password must not be passed on or stored in such a way as to be visible to others.

3. Data sharing

Your personal data will not be shared with third parties for any purpose other than those listed below. We will pass on your personal data to third parties only if​:

  1. You have given your express consent in accordance with art. 6 para. 1 GDPR
  2. Disclosure under art. 6 para. 1 GDPR is necessary for the assertion or exercise of or defence against legal claims and there is no reason to assume that you have a legitimate overriding interest in your data not being disclosed.
  3. There is a legal obligation to pass on data under art. 6 (1) GDPR.
  4. Such sharing is legally permissible and required for the execution of contractual relationships with you under art. 6 para. 1 GDPR.

4. Data processing for marketing purposes

The following information refers to the processing of personal data for marketing purposes. GDPR declares such data processing on the basis of Article 6 Paragraph 1 to be conceivable in principle and a legitimate interest. There is no set period for the storage of data for marketing purposes; the period is determined by whether storage is necessary for such purposes. We delete data held for marketing purposes after 90 days. For details of how to opt out, please refer to section 4.3.

a) Marketing purposes of Wunder Personal-Dienstleistungen GmbH and third parties

Where you form a contract with us, you will be treated as an existing customer. This means we will process your postal contact data, even without your consent, in order to send you information about new products and services. We will also process your email address in order to send you information on products of ours that are similar, and this too will be done without your consent.

b) Marketing in line with your interests

To ensure that you only receive information that is of presumed interest to you, we will categorise your customer profile and supplement it with further information. Both statistical information and information about you (e.g. basic data from your customer profile) are used for this purpose. The aim is to provide you with marketing tailored to your actual or presumed needs and to ensure we do not bother you with useless advertising.

c) Right of objection

You can object to data processing for the above-mentioned purposes at any time without charge. You can object to receiving information via a specific channel and with effect for the future. For this purpose, you need only send an email or letter to the contact person mentioned under 1.

If you file an objection, your contact address will cease to be used for commercial data processing. However, in exceptional cases, even after receipt of your objection, marketing material may still be sent temporarily. This is due to the lead time required for marketing material and does not mean that we will not implement your objection. Your understanding is appreciated.

5. What are cookies?

Cookies are small text files that are sent when a user visits a website and that are stored in the user's browser. If the same user visits the website again, their browser transmits the contents of the cookies and thus enables the returning user to be recognised. Certain cookies are automatically deleted after the end of the browser session (session cookies); others are stored in the user's browser for a specified time or permanently and then delete themselves automatically (temporary or permanent cookies).

What data is stored in the cookies?

Cookies do not store any personal data. They store only an online identifier.

How can you prevent the use of cookies or delete them?

You can at any time deactivate the storage of cookies via your browser settings and delete cookies already stored in your browser. Please note, however, that our website may not function properly without cookies. Please also note that objections to the creation of user profiles partly function via what is known as an opt-out cookie. If you delete all cookies, any objection you have lodged may no longer apply and would need to be submitted again.

What kind of cookies do we use?

Required cookies

Certain cookies are required so that we can provide our online service securely. Such cookies include those that: serve to identify or authenticate our users; temporarily store certain user inputs (e.g. contents of a shopping basket or an online form); store certain user preferences (e.g. search or language settings); store data to enable the relay of video or audio content.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, if you disable cookies completely, you may not be able to use all the features of our website.

6. Analysis tools

a) Tracking tools

The tracking measures listed below and used by us are carried out on the basis of art. 6 para. 1 GDPR. In using these tracking measures, we want to ensure that our website is designed in line with requirements and continuously optimised. We also use the tracking measures to statistically record the use of our website for the purpose of optimising our service. These interests can be deemed legitimate within the meaning of the aforementioned provision.

The data processing purposes and data categories can be found in the tracking tools concerned.

Aa) Google Adwords Conversion Tracking

We also use Google Conversion Tracking to record the use of our website statistically for the purpose of optimising our service. Google Adwords places a cookie (see 4 above) on your computer if you have accessed our website via a Google ad.

These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on the AdWords customer's website and the cookie has not expired, Google and the customer will be able to tell that the user clicked on the ad and was directed to that page.

Each Adwords customer receives a different cookie. Cookies can therefore not be traced via the websites of Adwords clients. The information collected using the conversion cookie is used to generate conversion statistics for Adwords clients who have opted for conversion tracking. Adwords clients will know the total number of users who clicked on their ad and were directed to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users.

If you do not wish to participate in the tracking process, you can refuse the cookie concerned by, for example, setting your browser to disable the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the domain „“ blockiert werden. You can find Google's privacy policy on conversion tracking at (

Ab) Matomo

We use the open source software Matomo for the analysis and statistical evaluation of the use of our website. Cookies are used for this purpose (see 4 above). The information generated by the cookie about website usage is transferred to our servers and summarised in pseudonymous usage profiles. The information is used to evaluate the use of our website and to enable our website to be designed according to requirements. The information will not be passed on to third parties.

Under no circumstances will your IP address be associated with other data relating to you. The IP addresses are anonymised so that allocation is not possible (IP masking).
Your visit to this website is currently recorded by Matomo Web Analysis.

Ac) Google Remarketing

This website uses the Google Remarketing service of Google Inc. ("Google"). This technology allows users who have already visited the websites of this company and have shown an interest in the offer to be addressed again through targeted advertising on the pages of the Google Partner Network. For this purpose, so-called cookies are stored on the user's computer. Cookies are small text files from which a website can recognize that you have already visited it at an earlier time.

The information generated by the cookie about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. The IP address is then shortened by Google by the last three digits, a clear assignment of the IP address is therefore no longer possible.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google.

Third party providers, including Google, place advertisements on websites on the Internet. Third parties, including Google, use stored cookies to serve ads based on a user's previous visits to this website.

Google will not associate your IP address with any other data held by Google. You can object to the collection and storage of data at any time with effect for the future. You can deactivate the use of cookies by Google by visiting the page for deactivating Google advertising ( Alternatively, users can opt-out of third party cookie use by visiting the Network Advertising Initiative opt-out page (

However, please note that if you choose to disable cookies, you may not be able to use the full functionality of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above.

The collection and storage of data can be contradicted at any time with effect for the future. We would like to point out that Google has its own data protection guidelines which are independent of ours. For more information about Google's policies, please see the Google Privacy Policy (

7. OpenStreetMap

We embed the maps of the service "OpenStreetMap", which are offered based on the Open Data Commons Open Database License (ODbL) by the OpenStreetMap Foundation (OSMF). Privacy policy:

To the best of our knowledge, OpenStreetMap uses user data solely for the purpose of displaying map functions and temporarily storing the selected settings. In particular, this data may include IP addresses and location data of users, which are not collected without their consent (usually given within the settings of their mobile devices).

8. Rights of data subjects

You have the right:

  1. To be informed about the personal data of yours that we process in accordance with art. 15 GDPR. You have the right to be informed of: the processing purposes; the category of personal data; the categories of recipients to whom your data has been or will be disclosed; the planned storage period; the existence of your right to the correction, deletion or restriction of or objection to the processing of your data; the existence of your right to complain; the origin of your data if it has not been collected by us; and the existence of any automated decision-making processes including profiling and, if applicable, meaningful information on its details.

  2. In accordance with art. 16 GDPR, to the immediate correction of incorrect or incomplete personal data stored by us;

  3. To the deletion of your personal data as stored by us in accordance with art. 17 GDPR, unless its processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion or exercise of rights or the defence against claims;

  4. To the restriction of the processing of your personal data in accordance with art. 18 GDPR if the accuracy of the data is disputed by you or if the processing is unlawful but you refuse its deletion and we no longer need the data but you need it to assert or exercise rights or defend against claims or you have lodged an objection against the processing in accordance with art. 21 GDPR;

  5. In accordance with art. 20 GDPR, to receive the personal data you have provided to us in a structured, customary and machine-readable format or to request transfer of your data to another data controller;

  6. In accordance with art. 7 para. 3 GDPR, to revoke your consent at any time. The consequence of this is that we may not continue processing data on the basis of this consent; and

  7. To complain to a supervisory authority under art. 77 GDPR. You can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

9. Right of objection

If your personal data is processed on the basis of legitimate interests under art. 6 para. 1 GDPR, you have the right under art. 21 GDPR to object to the processing on grounds specific to you or, if the objection is to direct advertising, without having to state grounds. If you would like to exercise your right of revocation or objection, email

10. Data security

We use the most common SSL (secure socket layer) method in conjunction with the highest level of encryption supported by your browser. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the display of the key or lock symbol in the status bar at the bottom of your browser.

We also use relevant technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss or destruction and unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

11. Validity and change of this data security explanation

Diese Datenschutzerklärung ist aktuell gültig und hat den Stand Mai 2018.

This privacy policy was last updated in May 2018.

Due to the development of our website and offers on it or due to changed legal or official requirements, it may from time to time be necessary to amend this data protection declaration. You can access and print out the most up-to-date version at